Our privacy commitment to you
Your information is handled with care and transparency
Introduction to our privacy practices
quinteravia.com is committed to protecting your personal information and providing full transparency about how it's used.
This policy outlines what data we collect, how we use it, and your rights regarding your information.
What information we collect
We collect information you provide directly, as well as data gathered automatically through your use of our services.
Information you provide directly
- • Contact details you submit through forms or subscription signup.
- • Service preferences you communicate to our team.
- • Messages you send via our support channels.
- • Feedback shared about our services or advisors.
- • Documents you upload to verify your identity or subscription.
Information collected automatically
- • Device and browser information when you access our site.
- • Usage data, such as pages visited and session duration.
- • Cookies and similar technologies used for analytics and preferences.
- • IP address and general location data.
- • Technical logs and error reports for troubleshooting.
How we use your information
Your data is used to provide services, improve our offerings, and communicate important updates.
- • Managing your subscription and account.
- • Providing personalized consultations and reviews.
- • Sending service notifications and updates.
- • Improving the quality of our services.
- • Conducting analytics to enhance user experience.
- • Responding to your support requests.
- • Complying with legal obligations.
Our promise: We do not share your information with third parties except as required to deliver services or meet legal requirements.
When we share your information
Information is only shared with trusted partners or service providers as necessary for operations or compliance.
Service providers
Third-party providers may process data to support site functionality and communications.
Legal obligations
We disclose information if required by law, subpoena, or legal process.
Anonymous statistics
Non-personal data may be used for analytics or reporting.
Your rights and choices
You control your personal data. Request access, corrections, deletion, or restrict use at any time.
- • Request a copy of your personal data we hold.
- • Ask us to correct inaccurate or incomplete information.
- • Request deletion of your data where permitted by law.
- • Receive your data in a portable format.
- • Object to certain uses of your data.
- • Limit how we process your information in specific situations.
Contact us at any time to exercise your rights or for privacy-related questions.
How we protect your information
Your data is secured with technical and organizational measures to prevent unauthorized access or misuse.
Technical safeguards
- • Encryption of sensitive information in transit.
- • Regular vulnerability assessments and updates.
- • Secure server and network infrastructure.
- • Access controls for authorized personnel only.
Organizational safeguards
- • Staff training on data protection and privacy.
- • Internal privacy policies and audit procedures.
- • Incident response protocols for data breaches.
- • Appointment of a privacy coordinator.
How long we keep your data
Information is retained only as long as necessary to provide services and meet legal obligations.
- • Account information for active subscriptions.
- • Consultation notes and feedback records.
- • Messages and support correspondence.
- • Billing and payment records as required by law.
- • Preference data, if you opt in to communications.
You may request deletion of your data at any time, subject to legal requirements.
Transferring data internationally
We may process data in the United States or other countries with appropriate safeguards.
- • Standard contractual clauses for transfers.
- • Data processing agreements with providers.
- • Compliance with international data protection laws.
- • User consent for transfers, when required.
Cookies and tracking technologies
We use cookies for essential functions, preferences, analytics, and security.
Types of cookies used
- • Enable core site functionality and security.
- • Improve site speed and reliability.
- • Remember your settings and preferences.
- • Support additional features and enhancements.
You can manage cookies through your browser settings at any time.
Changes to this privacy policy
We may update this policy periodically. Changes will be posted on this page with the latest effective date.
- • Email notification for material changes.
- • Banner notice on the website.
- • Updated policy available for review online.
- • Contact option for privacy questions.
It’s important to review this policy regularly for updates.
Contact us about privacy
If you have questions or wish to exercise your rights, please contact our privacy team.
quinteravia
165 Broadway, New York, NY 10006 United States
Phone: +1.351.818.4838
Email: content@quinteravia.com
Last updated: August 25, 2025
Effective from: August 25, 2025